Woodlore Terms & Conditions

At Woodlore International Inc., we believe in transparency and clear expectations. Here you’ll find the key terms that govern our sales, ordering, and delivery processes. Please review this information carefully before placing an order.

Product Specifications & Pricing

All illustrations, specifications, and prices reflect the most current information available at the time of publication. However, Woodlore reserves the right to modify products, pricing, materials, finishes, and specifications at any time, without prior notice.

How to Place an Order

To ensure complete accuracy, all orders must be submitted in writing. Please note:

• We do not process telephone orders without written confirmation.

• If there is a discrepancy between a product code and its description, the product code takes precedence in order processing.

Order Acknowledgements

Once your order is received, Woodlore will issue a written order acknowledgement. It is the dealer’s/purchaser’s responsibility to review and verify all order details. Woodlore will fulfill the order based on the information provided in this acknowledgement.

Changes & Cancellations

Orders are scheduled into production in what we refer to as a Closed Schedule.

• No changes or cancellations can be made within 7 business days of the scheduled ship date.

• Orders within a Closed Schedule are considered final and locked for production.
  

Pricing & Tax

All prices are listed as suggested retail and do not include applicable taxes. Prices and taxes are subject to change without notice.

Shipping & Delivery

Unless otherwise stated, all orders are shipped F.O.B. from our Brampton, Ontario facility.

• All deliveries are dock-to-dock.

• Please inspect shipments upon arrival for any visible damage or shortages.

• Any damage must be noted on the shipping documents at the time of delivery in order to file a claim with the carrier.
  

Payment Terms

Standard terms are Net 30 days from the date of invoice. Invoices are generated when the order is ready for shipment. Ownership of products remains with Woodlore International Inc. until payment is received in full.

Storage Policy

If an order is not picked up within 2 business days of its ready date, a storage charge may apply. Weights & Dimensions

Published weights and measurements are approximate. For precise product dimensions, please refer to Page 4 of our current Price List.

Warranty & Product Lifecycle

For full details on Woodlore’s Non-Obsolescence and Product Warranty Policy, please [link to or reference the appropriate document or contact page].

If you have questions or need clarification on any of the terms outlined above, feel free to contact our Customer Service team or reach out directly to your Woodlore representative.

Last updated: July 25, 2025