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Woodlore Office Furniture Terms and Conditions

Terms and Conditions

The illustrations, specifications and prices reflect the latest information available at time of publication. Products, prices, materials, colours and specifications are subject to change without notice.

Ordering Information

To ensure completeness and accuracy of orders, Woodlore International Inc. requires that all orders be submitted in writing. Telephone orders will not be processed without written confirmation. In the event of a discrepancy between the product code and product description, Woodlore will process the order based on the product code.

Order Acknowledgement

Woodlore International Inc. will provide written acknowledgements of all orders. It is the responsibility of the dealer/purchaser to ensure that the information on the acknowledgement is exactly as specified on the purchase order.

Order Change/Order Cancellation Requests

Orders are locked in a Closed Schedule and cannot be changed 7 business days before shipping. Cancellation of an order in a Closed Schedule is not permitted.

Pricing Published

Prices are suggested retail prices and are exclusive of all applicable taxes. Prices and taxes are subject to change without notice.

Shipping

Shipments are F.O.B. Woodlore’s factory in Brampton, Ontario, Canada unless otherwise stipulated. All deliveries are dock-to-dock. Every effort is made to ensure secure packaging for shipments. Upon delivery, please examine product for damages or shortages. Visible damage must be noted on shipping documents in order to place a freight claim with the carrier.

Terms

Terms are net 30 days from date of invoice. All invoices will be dated and issued when order is ready for shipping. Any product sold shall remain the property of Woodlore International Inc. until paid for in full.

Storage

A storage charge may be applied to orders not picked up within 2 days from ready date.

Weights and Volumes

Published weights and sizes are approximate. For actual product dimensions, please refer to Page 4 of our Price List

Non-Obsolescence and Product Warranty Policy

All Woodlore products carry a Lifetime Warranty against defects in materials and workmanship. This warranty covers the repair or replacement, at Woodlore’s discretion, of all products which, under conditions of normal use, prove to be defective. Dark, solid-coloured laminates are not recommended for worksurfaces. Our standard warranty will not apply if specified. Woodlore will make every effort to maintain product and finish compatibility as product offerings evolve over time. If for any reason an identical warranty item or finish is not available, a comparable replacement product will be provided.